Companies often mislead consumers about their products through various means, such as packaging or advertisements. This practice is called “false advertising.” False advertising laws exist to prevent companies from deceiving consumers. In this case, All-Clad, Inc., a cookware manufacturer, falsely claimed that its cookware was dishwasher-safe.
Cookware manufacturer All-Clad is regarded as the best in the business due to its innovation and high quality. Cookware and baking items like skillets, saucepans, Dutch ovens, roasters, griddles, steamers, pressure cookers, baking sheets, mixing bowls, and serving pieces are made by All-Clad to a high standard.
The complaint contends that consumers purchased All-Clad cookware primarily because it was advertised as “dishwasher safe,” when in fact it was not.
All-Clad denies all allegations, but agrees to settle the lawsuit (brought by consumers who bought the cookware) out of court to avoid additional legal costs, and agrees to pay a $4 million class action settlement.
According to the plaintiffs of the lawsuit, Jean Greeff, Beira Montalvo, Carol Egidio, Miranda Murray, and Brandi Milford, All-Multi-Ply Clad’s stainless-steel pots, pans, and skillets disintegrate following dishwasher usage. This causes exposed, sharp edges when the metal layers deteriorate. There were also some reports of cases where customers experienced sharp cuts on their hands due to these sharp edges.
Anyone who purchased All-Clad D3, D5, or LTD Cookware in the USA between 2015 and 2022 is considered a class member for the purposes of this settlement. If a class member owns D3, D5, or LTD cookware, he is still required to provide proof of purchase.
Any document that proves you bought a product between 2015 and 2022 can be used as proof of purchase. This includes invoice numbers, order numbers, order confirmation emails, store receipts, credit card receipts, and more.
Compensation differs depending on whether the product has sharp edges or not.
Product with sharp edges:
You can get a replacement for D3/D5 and a $75 refund if you return the item; however, as LTD cookware has been discontinued, the replacement is only D3.
Try switching to a hard-anodized five-piece fry pan set or dishwasher-safe non-stick cookware instead.
If you return the damaged cookware, you can earn 50% off your next purchase of up to $1200, which is $600.
If your product does not have a problem with sharp edges, you can receive a discount of up to 35% on future purchases up to $750, which is $262.50. Proof of purchase is required to avail of the 35% discount.